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These terms and conditions (“Terms”) constitute an agreement between You and Xpertinet LLC (Owner of GetLiveCoach.com). Xpertinet provides access to Services (as defined herein below) online through the mobile application, website, or through telephonic calls, video chat, email consultation to the Students (as defined herein below) who registers on the Site (as defined herein below) to connect with Coaches (as defined herein below) registered with Xpertinet. These are rules You agree to follow when using the mobile application and/or website developed by Xpertinet including when You ask questions and when You view or input content on or into the Site. Our Privacy Policy is officially part of these Terms even though it is a separate document.
Definitions: Here are the definitions of the words with capital letters used in this Terms:
“Company”, "We," "Us," or "Our" means Xpertinet LLC (Owner of GetLiveCoach.com), having its registered office at 1267 Willis St. STE 200, Redding, CA 96001, Shasta County USA.
"Content" means text, graphics, videos, images, and any other material entered, processed, contained on or accessed through the Apps, including Content created, modified, validated or submitted by Us.
“User Content” means text, graphics, videos, documents, images, and any other information provided by Users in their profile, reviews, feedbacks, messages between the Users.
"Device" means a device, usually electronic, that processes data according to a set of instructions, which may include but not be limited to workstations, personal computers, laptops, netbooks, personal digital assistants, tablets, phones (including smartphones).
“Student” means the student or the parents and the terms ‘You’ 'Your' and 'Yourself' shall be interpreted accordingly.
“Coach” may include, but are not limited to, independent, qualified, trained professional teachers, trainers and skilled personnel in specific subjects and topics. The term Coach shall include the individual Coaches registered with the Site and their respective employees, agents, independent contractors or service providers or teachers and the terms ‘You’ 'Your' and 'Yourself' shall be interpreted accordingly. The Coaches have no financial interest in the Company except to the extent of the fees to be received by them.
"Services" means and includes:
“Site” means and includes www.GetLiveCoach.com, the GetLiveCoach mobile application and related web sites or partner sites and mobile applications that we release from time to time.
By clicking on the Sign Up button on the sign up page, indicates You have read and agree to the Our Terms and then clicking the “Continue” button You agree to submit the User registration form. You are entering into this Agreement and irrevocably accepting the obligations stipulated in these Terms and agree to abide by them. Accessing the Site through any Device You agree to be subjected to these Terms. You should, therefore, read these Terms carefully. If You do not agree to be bound by any Terms, do not check the box indicating Your agreement to these Terms and do not otherwise continue with the User registration process. In such case You will not be able to register as a User or otherwise use this Site. We specifically hold the right to deny access without any notice to any person who We believe has violated any of these Terms or for any reason whatsoever at Our sole discretion.
By using the Site, You represent and warrant that:
If You are less than 18 years of age, You must have Your parent or legal guardian’s permission to use the Site. The parent, legal guardian, or ward of a minor, will be fully responsible for complying with Our Terms and Our Privacy Policy. The parent, guardian or the ward of a minor represents and warrants that they are the parents or legally appointed guardians or wards of such minor. We are under no obligation to verify the veracity of such parents or legally appointed guardians or wards of such Students under the age of 18 years.
We reserve the right, at Our sole and absolute discretion, to change or update these Terms from time to time without notice and subject to Your termination right as set out below. You are therefore encouraged to check these Terms regularly for any changes. By using the Site after any modification to these Terms will imply that You accept those changes. We will post the last date of any change to these Terms at the top of this page. If You do not agree with these Terms in their entirety, You should not use the Site or avail the Services provided by Us. The use of Services on this Site and all the information that is availed from this Site is done solely at the risk of the Students or Coaches. You agree that We may from time to time update the Site, which would require You to install certain updates to the software in order to continue to access or use the Site. Such updates which may be for the purpose of fixing an error, bug or any other issue in the Site and/or enhancing the functionality of Site and may result in changes to the appearance of the Site.
The Coaches are neither Our employees nor Our agents, they are independent service providers and We assume no responsibility for any of their actions or omissions.
Except the free classes, all Classes available on this Site are chargeable as per the class (“Class”) selected by You and you are liable to pay the fees specified by Us (“Fees”). The Fee shall be exclusive of all taxes and the Students and Coaches shall be liable to pay all taxes and statutory dues as applicable. The Coach and Student represents and warrants that (i) all information in respect of payment is true, accurate and complete, (ii) You shall be responsible to be in compliance of applicable law including but not limited to payment of applicable taxes, and (iii) You agree to pay the charges imposed by the third-party payment processor (eg. Stripe) and abide by the terms and conditions of such third-party payment processors.
There are two types of Fees that We charge as described below :
If You want to utilize our Services, You will have to register on the Site or third party provider like Facebook or Google, etc., and create an account with Us ("User Account"). You authorize Xpertinet to pull your profile data from your social media accounts such as Facebook, Google, etc. In order to register on this Site, You will have to provide the following information (‘Registration Data’):
On providing the relevant information, You will be asked to provide a display name, full name and password. Registration on this Site is a one-time process and individuals who have already registered shall login / sign into this Site using the same user name and password as provided during the registration process. You agree to provide accurate, current and complete information as may be required for completing the registration process. The Users shall also ensure that all information provided by the Users on Site is accurate, current and complete information ("User Account Data") You agree and understand that all activities and actions undertaken using the User Account shall be solely Your responsibility whether or not You have authorized such activities or actions.
You are requested to safeguard and are exclusively responsible for Your user name and password. If You suspect the Your password has been lost or stolen, someone has attempted to use the Services through Your User Account without Your consent or Your User Account has been accessed without Your permission please notify Us immediately at support@GetLiveCoach.com . Use of the Site on public computers and storing user name and password on web browsers and other software is discouraged. You will be fully responsible for all activity on Your User Account and for any changes therein. You agree not to assign or otherwise transfer Your User Account to any other person or entity. We will not be liable where Your User Account details are used by someone else either with or without knowledge. We will hold You liable and responsible for any losses incurred by Us due to someone else’s use of Your User Account. Please refer to our Privacy Policy regarding storing your information. You accept risks associated with the unauthorized access to the User Account Data and any other information provided by You. You will not authorize others to use Your Account. By creating a User Account, You expressly consent to the use of: (a) electronic means to complete these Terms and to provide You with any notices given pursuant to these Terms; and (b) electronic records to store information related to these Terms or Your use of the Services. Xpertinet cannot and will not be liable for any loss or damage arising from Your failure to comply with the above requirements.
As a registered Student You agree that We may communicate with You, including by sending information, correspondence, and notices to You. The communications shall be sent to You using the information provided by You at the time of creating a User Account. These communications may be sent via email, SMS (text message), push notification, on site notification or otherwise. These communications sent to You includes but is not limited to, confirmation of Your registration, transactions that You carry out on the Site, reminders, recommended actions for You or promotions that are undertaken by Us or others authorized by Us. You can control what information You want to be sent to You, and where it is to be sent. You also have a choice to unsubscribe or opt-out from receiving reminders via email, SMS, mobile messaging, push notifications or mobile telephone notification, or any of them. Charges for receiving such information will be as charged by Your mobile service provider. Xpertinet does not guarantee and is not liable or responsible for the failure to send such notifications or reminders to You.
Commercial use or redistribution of any information made available on the Site outside of the platform to avoid payment of the fees to Xpertinet is strictly prohibited. Any use of the information provided on the Site other than as specifically authorized, without prior written consent is strictly prohibited and will result in termination of the registration granted here. Such unauthorized use may also violate applicable laws. This membership is revocable at Our sole discretion, at any time.
The Services provided on the Site are to be used responsibly. The use of the Services provided on the Site shall in no way be unlawful, threatening, harassing, abusive, defamatory, slanderous, libelous, harmful to minors, vulgar, gratuitously violent, obscene, pornographic, indecent, lewd, invasive of another's privacy, or racially, ethnically or otherwise offensive, hateful, abusive or that would cause annoyance, inconvenience, or needless anxiety to others. You agree not to take any action that impedes, damages or adversely affects the Company and/or the Services and/or any Site and You agree not to use any Services for any other inappropriate purposes. The information and Services available on the Site may not be used for any illegal purpose. You may not:
Any attempt by any individual or entity to solicit login information of any other user or Xpertinet’s Coaches or to access any such account is an express and direct violation of these Terms and of applicable law, including relevant privacy and security laws and laws prohibiting unfair or unethical business practices.
Only those individuals approved by Us shall enlist himself/herself on the Site using their e-mail address. The Coach shall provide the relevant information about their education, training, experience, areas of specialization, language preference, preferred mode of communication, fees, etc., as may be required or suggested by Us from time to time. After Xpertinet’s review and approval for completeness of information provided, the Coach profile page will be enabled on the Site ("Coach Profile"). Xpertinet shall not be held responsible for the information provided by the Coaches on the Site including, without limitation, the accuracy or reliability of any information contained therein. The Coaches on the Site are solely and exclusively responsible for the content of their respective Coach Profiles. The Coaches registered on the Site shall in no circumstances assign or otherwise transfer their Coach Profile to any other person or entity. The Coach shall not represent himself or hold himself out as an employee/agent of the Company. The Coaches above are responsible for all activity on the Coach Profile and for any charges/changes therein. The Site and the Company do not guarantee or assure resolution of concerns that the Student seeks help for, and this applies to all types of communication modes and all durations. Students should choose Coaches on their own discretion.
You represent and warrant that Your access and use of any Services on the Site is subject to the following:
The terms mentioned in this clause are applicable only to the Coaches who register with the Site to provide Classes to Students. The obligations laid out in this Clause are in addition to, and not in lieu of, the professional and legal obligations of the Coach as a provider of Classes. You shall not use the Services of the Site if You are unable to comply with Your obligations under these Terms as well as Your professional and legal obligations.
Xpertinet respects the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement by any content or material on the Xpertinet Web Site, please provide the following information in writing to Xpertinet's Copyright Agent (see 17 U.S.C. Section 512(c)(3) for further detail):
If you believe that any content or materials you posted, uploaded or Submitted to the Xpertinet Site, that were subsequently removed from the Xpertinet Site, or to which access was disabled, were improperly removed or disabled, please provide the following Counter-Notification to Xpertinet's Copyright Agent (see 17 U.S.C. Section 512(g) for further detail):
Xpertinet’s Copyright Agent can be reached as follows:
Copyright Agent
Xpertinet LLC
1267 Willis St. STE 200
Redding, CA 96001
Shasta County USA.
Email: support@GetLiveCoach.com
Only DMCA notices should be sent to the Copyright Agent. For other comments or questions regarding the Site, please contact Us through our contact page.
Intellectual Property Rights
The Xpertinet logo, other Xpertinet Trademarks and service marks are Our trademarks. You must have Our written permission to use or display any Xpertinet marks. You hereby acknowledge that any and all intellectual property rights (including but not limited to all trademark, copyright, patent, service marks, etc.) and other proprietary rights in and in relation to any Site including without limitation any derivatives, improvements or modifications which ownership is directly attributable to the Company (expressly excluding any information which belongs to a Coach, Student, other third party) shall vest wholly completely and fully with Xpertinet throughout the territory of the world and You shall have no right or claim to such intellectual property in any manner whatsoever.
By accepting these Terms and using any Site, You agree that You shall defend, indemnify and hold harmless the Company, its directors, shareholders, officers and other representatives from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with Your use or access of the Services, violation or breach of these Terms or any applicable law or regulation, violation of any rights of any third party, including Students and Coaches (as the case may be) connected through any Site; or infringement, or infringement by any third party, including Students and Coaches (as the case may be), of any intellectual property or other rights of any person or entity and all third-party claims based upon the content of any communications transmitted by You.
The name, address and telephone number of the provider of this service is: Xpertinet, having its registered office at 1267 Willis St. STE 200, Redding, CA 96001, Shasta County USA. Complaints regarding the service or requests to receive further information regarding use of this service may be sent to the above address .
We reserve the right, in Our sole discretion to suspend or terminate an Your access to the Website and the Services with or without notice and to exercise any other remedy available under law, if You breach these Terms. Upon suspension or termination, Your right to procure the Services on the Site shall forthwith cease and the We reserve the right to remove or delete Your information that is available with the Us, including but not limited to login and account information. If for any reason You chose to discontinue the Services provided on the Site, You can terminate Your User Account or Coach Profile, as the case maybe by sending us a notice or deactivating Your User Account or Coach Profile (as the case may be). Once You deactivate, Your User Account or Coach Profile (as the case may be), You will no longer be able to access any of the Services provided on the Site. The user of a User Account or Coach Profile, as the case may be that has been suspended or terminated may not continue to use the Site under the same account, a different account or re-register under a new account. Any suspension, termination, or cancellation will not affect Your obligations to be bound under these Terms which by their nature are intended to survive such suspension, termination, or cancellation.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice to You. We do not, however, guarantee that any such errors, inaccuracies, or omissions will be corrected. We reserve the right to refuse to provide Services that are based on inaccurate or erroneous information on the Site, including, without limitation, incorrect or out-of-date information regarding pricing, payment terms, or for any other lawful reason.
These Fee Terms are part of the Terms and Conditions (“Terms”) and constitute an agreement between You (as defined in Terms) and GetLiveCoach LLC (Owner of GetLiveCoach.com).
Class Booking Amount is the total gross amount that has been booked for the Coach on the platform and doesn’t include any Sales TAX, VAT or Fee charged by Us from the students at the time of payment.
We (as defined in Terms) charge a Percent Fee over Class Booking Amount from Coaches which currently is 15%. We will adjust the fee from time to time at Our discretion. There are discounts available for Coaches based on Class volumes, Coach expertise, Student feedback etc. For more details please contact support@GetLiveCoach.com.
Example of the fee : Coach A specifies the following rates for their Class packs :
1 Class pack : USD 20 per Hour
3 Class pack : USD 18 per Hour
5 Class pack : USD 15 per hour
Example 1
Student X books 1 class pack for USD 20
Class Booking Amount = USD20X 1 Class = USD 20
Fee charged from Students : 3.5% of USD20 = USD 0.70
Sales Tax/VAT/GST charged from Student : per local regulations (if we are required to collect)
Class Booking Amount : USD 20
% Fee charged from the Coach : 15% of USD 20 = $3
Example 2
Student Y books 5 class pack for USD 15 Per hour
Class Booking Amount = USD 15 X 5 Classes = USD 75
Fee charged from Students : 3.5% of USD 75 = USD 2.63
Sales Tax/VAT/GST charged from Student : per local regulations (if we are required to collect)
% Fee charged from the Coach : 15% of USD 75 = USD 11.25
Any queries concerning, the Site, the mobile application, this Agreement, the Services, or anything related to any of the foregoing, customer support can be reached at support@GetLiveCoach.com